The effects of time, climate, use and care inject many variables to the well being of any instrument. We feel that if there is an issue with your guitar that is our fault, it will be apparent right away, and we will fix it. So please inspect carefully!
All Fast guitars are warrantied on defects in workmanship. If there is any issues when you first get your guitar, ship it back to us and we'll fix it. Shipping to and from our shop will be re-imbursed if an error on our part is found. After 30 days, any issues with the guitar will be considered normal wear, and will not be warrantied.
Unless your guitar is a custom build, you can try it risk free. If you dont like the way it sounds, the way it looks, or even the way it smells, just return to us within 14 days of receiving it, at your cost, and we will refund your money. We pride ourselves on the quality of our instruments and we will strive to make sure our customers are satisfied with their purchase.
It is normal for a new guitar to need a setup within the first year. String tension and climate will cause wood to move and it may take some time for things to "settle". We will gladly provide 1st setup free of charge, excluding transport.
Color matching on custom finish requests can be problematic - we will try our best to match the color you request but dont guarantee a perfect match. Each guitar is unique in this way since we dont paint large batches of guitars at a time.